Frequently asked questions
Hollandos
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Hollandos is a fantasy book series that combines Dutch culture, history, and landscapes with magic, adventure, and an entirely new fantasy world.
The series is set in Hollandos, a magical world heavily inspired by the Netherlands. Think of windmills, tulips, cities, provinces, seas, dikes, and Dutch history… but with a healthy dose of magic and dragons.
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Hollandos will be a series of seven books.
The first three parts are:
The remaining four parts will follow later.
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The books are meant to be read in order:
1. Eyes of the Prince
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2. Vessel of the Kazàncore
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3. Wisps of the Ring
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4. Hollandos 4
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5. Hollandos 5
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6. Hollandos 6
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7. Hollandos 7
We recommend starting with Hollandos 1: Eyes of the Prince. The events and characters build upon one another throughout the series.
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The original Hollandos books were written in English and later translated into Dutch by P.R.M. Hamer himself.
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Hollandos is written for readers aged 10 and up. As a result, it falls under Middle Grade / Young Adult. The books contain fantasy violence, suspenseful situations, and sometimes dark or emotional themes. Suitability may therefore vary per reader.
Recommendation per book:
Hollandos 1: ages 10 and up
Hollandos 2: ages 11 and up
Hollandos 3: ages 12 and up
Hollandos 4-7: ages 14 and up
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The books vary in length. As the series progresses, the stories become more extensive and the world of Hollandos is explored in greater depth.
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The books and official products are available via Hollandos.com/store.
The books are also available via various platforms and stores:
Bol.com
Kobo
Kobo+
Kindle
AnderWereld
Amazon
Various bookstores (Such as Bruna and Van Piere)
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Hollandos was written by P.R.M. Hamer.
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The Hollandos series is published by Nimisa Publishing House.
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Yes!
Hollandos may attend fantasy, book, and other relevant events.
When Hollandos is present, you can, for example, get acquainted with the books, meet the author, and discover more about the world of Hollandos.
Upcoming events are announced on the website and via Hollandos's official social media channels.
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There are several ways to support Hollandos:
read the books
write a review
share Hollandos on social media
tell friends about the series
visit Hollandos at events
follow the official social media channels
share your favorite moments from the series
Every reader who discovers Hollandos helps the world keep growing.
Ordering
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Select the product you wish to order, add it to your shopping cart, and proceed through the ordering process. You enter your details, choose a payment method, and then finalize your order.
After placing your order, you will receive a confirmation by email.
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Have you just placed an order and do you want to change or cancel it? Please contact us as soon as possible via worldofhollandos@gmail.com.
If your order has not yet been processed or shipped, we may still be able to make changes or cancel the order.
Has your order already been shipped? If so, you can exercise your statutory right of withdrawal via the return form, if applicable.
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Yes. You can place an order without creating a customer account, as long as this option is available during checkout.
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Can't find the confirmation anywhere? Then please contact us at worldofhollandos@gmail.com. We would be happy to check if your order has been received correctly.
Shipping
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For now, to everyone.
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The expected delivery time is displayed during the ordering process.
For current information regarding the expected delivery time, you can also contact us via worldofhollandos@gmail.com.
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Completely free!
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First, check the track & trace information when available.
Is your order significantly delayed compared to the indicated delivery time? Then please contact us at worldofhollandos@gmail.com. Please include your order number.
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Please contact us as soon as possible via worldofhollandos@gmail.com.
Please include your order number and, if possible, send photos of the damaged packaging and the product. We will then look together at the best solution.
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Our apologies! Please contact us at worldofhollandos@gmail.com and include your order number.
If possible, please include a photo of the product you received. We will assist you as soon as possible.
Account
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No, when checkout without an account is available, you can also order as a guest.
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Use the option to reset your password on the website.
Having trouble? Then please contact us at worldofhollandos@gmail.com.
Privacy
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We use your personal data, among other things, to process, pay for, and deliver your order, and to contact you when necessary.
You can find more information about the collection and use of personal data in our Privacy and Cookie Policy.
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Yes. Hollandos.nl uses necessary cookies and may use analytics and performance cookies if you consent to this.
You can find more information in our Privacy and Cookie Policy.
Payment
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Currently, you can pay at Hollandos.com with:
iDEAL
Bank transfer
Klarna
PayPal
After placing your order, you will receive a confirmation by email.
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Within 5 days of payment.
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At this moment, we do not offer payment after delivery.
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First, check if the amount has actually been debited from your account.
Has the amount not been debited? Then you can try to make the payment again.
Has the amount been debited, but you have not received an order confirmation? Then please contact us via worldofhollandos@gmail.com and, if possible, include your name and order number.
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Payments are processed via the payment solutions offered by Hollandos.com and our payment partners. Your payment details are processed in accordance with the privacy conditions of the relevant payment service.
Returns
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Yes. As a consumer, you generally have a 14-day cooling-off period for an online purchase.
You do not need to provide a reason for your return.
Go to the return form.
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You have a 14-day cooling-off period starting from the day after you, or a person designated by you, received your order.
After you have informed us that you wish to exercise your right of withdrawal, you have another 14 days to return the product.
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Submit a request via the return form. Please include your name, email address, order number, and which product you wish to return.
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Returns can be sent to:
Hollandos
Wezenlaan 27
6531MJ Nijmegen
The Netherlands
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When exercising the statutory right of withdrawal, the direct costs of returning the product are at your expense.
Is the product defective, damaged, or incorrectly delivered? Please contact us first. In that case, a different arrangement may apply.
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Yes. When you return your entire order, we will refund the cost of the cheapest standard shipping of your original order.
Did you choose a more expensive shipping method? Then we will not refund the difference compared to the cheapest standard shipping.
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You may examine and assess a book as you would be allowed to do in a store.
However, you are responsible for any depreciation in value if you use or handle the book beyond what is necessary to assess its nature, characteristics, and functionality.
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We will refund you within 14 days after you have informed us that you wish to cancel the purchase.
We may withhold the refund until we have received the product or until you have provided proof that you have returned the product.
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In principle, we will refund the amount via the same payment method you used to originally pay for the order.
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We process returns as returns and refunds.
Do you want a different product? Then you can return the original product and subsequently place a new order.
Is your question not listed? No problem! Contact us via the contact form. We are happy to assist you further here.